Knowing when you’ve failed can be design’s key to success

This is the fifth installment in The Government Fix , a new series on redesigning how government works, published in partnership with the nonprofit think tank New America . –Eds. When you interact with government, it’s easy to wonder, “Why can’t I just do [fill in basic task long since conquered by other industries]?

Source: Knowing when you’ve failed can be design’s key to success

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